Frequently Asked Questions

Q: Where do you ship to?

• We ship to all provinces and territories across Canada.

Q: When will my order ship?

• All orders are processed within 12 hours.

• Orders ship out within 1 business day.

Q: What are your shipping rates?

• One-day shipping: $15.10 CAD

• Two-day shipping: $8.10 CAD

• Standard shipping (2–4 business days): $5.85 CAD

Q: How fast is standard shipping?

• Standard shipping typically takes 2 to 4 business days, depending on your location.

Q: What is your return policy?

• We offer free, hassle-free returns, exchanges, and refunds within 30 days of your purchase.

• If you’re not completely satisfied, email us at info@vikingbeardbrand.ca for a 100% refund or exchange.

• No questions asked.

Q: I'm not happy with my purchase... what should I do?

• Contact us directly at info@vikingbeardbrand.ca and we’ll handle any concerns you may have.

Q: My question is not posted here on this page — how can I reach you?

• Please use our contact page for further inquiries or email us at info@vikingbeardbrand.ca.